ReviewSummarizerAgent

Capabilities

• Aggregates reviews from multiple platforms (Google, TripAdvisor, etc.)
• Identifies common themes and sentiment patterns
• Highlights specific areas for improvement
• Tracks sentiment changes over time
• Compares performance across different locations and services

Limitations

• Requires human review for tone and context
• Limited understanding of sarcasm or cultural nuances
• Cannot independently implement changes based on feedback

Training Data

Trained on customer reviews, feedback surveys, social media mentions, and support interactions.